Conflict Management Skills Include________

question 34

Multiple Choice

Conflict management skills include________

• A) managing everyone's emotions.
• B) describing behaviors rather than evaluating the person.
• C) parrot the messages.
• D) using your "expert" communication to resolve the conflict.

---

Definitions:

EAFE

An acronym for Europe, Australasia, and Far East, representing a stock index that measures the equity market performance outside the U.S. and Canada.

European, Australian, Far East

An acronym (EAFE) referring to a major stock market index that measures the equity market performance of developed markets outside of North America.

Country Selection Return

The return attributed to the strategic selection of countries in which to invest, as opposed to stock selection or currency impact.

Benchmark

A standard or point of reference against which the performance of an investment, individual, or strategy can be measured.