What Is a Key Difference Between IS0 9000 and the Baldrige

question 34

Multiple Choice

What is a key difference between IS0 9000 and the Baldrige Quality Award?

• A) only the Baldrige Award focuses on quality
• B) the Baldrige Award is more externally focused than is ISO 9000
• C) ISO 9000 is more externally focused than the Baldrige Award
• D) ISO 9000 focuses more on lean practices than does the Baldrige Award

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Definitions:

Zero-Sum

A situation in which a gain for one side necessarily means a loss for the other, making the net change in wealth or benefit zero.

Distributive Bargaining

A negotiation strategy that focuses on dividing a fixed amount of resources, often resulting in a win-lose scenario.

Strategies

Plans or methods developed to achieve a specific goal or to navigate particular challenges.

Tactics

Specific actions or strategies designed to achieve a particular short-term goal.