Scientific Management Theory Held That Social and Psychological Factors Were

question 10

True/False

Scientific management theory held that social and psychological factors were important to worker satisfaction and productivity.

---

Definitions:

Assertiveness

The use of demands or threats to persuade someone to carry out a task.

Referent Power

A form of influence derived from the admiration one has for an individual, leading to a desire to emulate or gain approval from that person.

Expert Power

Influence or authority derived from having knowledge, experience, or expertise in a specific field or area.

Personal Power

Power stemming from an individual's unique traits or abilities, allowing them to influence others beyond formal authority.