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Scenario 11.1
Use the scenario to answer the questions.
Cheetos Fat-free Crunchies is a product developed through continuous innovation. Cheetos engineered a technique for making low-fat snacks that taste delicious and also remain fresh for a longer duration. It introduced Fat-free Crunchies in limited markets in 2012 and began nationwide distribution in 2013.
About 18 months later, a series of ads by Cheetos' competitors was aired to counterclaim that Cheetos Crunchies actually contained 1.5 grams of fat along with some percentage of preservatives and additives. Research showed that Cheetos Crunchies was not well-received by certain groups of customers. To retain its consumer base, Cheetos reduced the remaining fat of Chrunchies to 0 grams, took out the preservatives, and improved the taste.
-Refer to Scenario 11.1. In 2012, which of the following phases of the new-product development process was Cheetos in?
Video Games
Electronic games that involve interaction with a user interface to generate visual feedback on a two- or three-dimensional video display device.
Product Mix
The complete set of products and/or services offered by a company to its customers, encompassing variety, features, and quality levels.
Service Ideas
Innovative concepts focused on improving or introducing new services to better meet customer needs or solve specific problems.
Sources
refers to the origins or providers of information, materials, or resources.
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