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Hershey Foods Corp

question 176

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Hershey Foods Corp. offers a line of candy that includes Kit Kat, Mr. Goodbar, Krackel, Hershey's Kisses, Reese's Peanut Butter Cups, Rolo, and Twizzlers. These candies best illustrate Hershey's product mix


Definitions:

Listening Barriers

Factors that prevent effective absorption, understanding, or response to spoken messages.

Guidelines for Listening

Standards or principles designed to improve active and effective listening skills in various communication contexts.

Effective Listening

The skill of actively paying attention, understanding, responding, and retaining what is being communicated.

Millennial Customer

A reference to consumers born roughly between 1981 and 1996, characterized by their distinct buying habits and preferences.

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