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How Can Companies Use Information Technology as a Competitive Advantage

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How can companies use information technology as a competitive advantage?

Understand working memory capacity and its relationship with cognitive abilities.
Recognize the importance of distributed practice over massed practice for effective learning.
Understand the phenomenon of source amnesia.
Define and differentiate between episodic and semantic memory.

Definitions:

Claim Message

A communication that makes a request or demands action based on a right, such as requesting a refund or warranty service.

Closing Pleasantly

This refers to ending a communication interaction, such as a letter, email, or meeting, in a friendly and satisfying manner to leave a good impression.

Response Message

A communication made in reply to a received message, often intended to provide answers or clarification.

Graphic Devices

Visual elements such as charts, diagrams, and illustrations used to represent information or concepts.

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