Jack Knows His Business Has a Problem Because of an Increasing

question 102

Multiple Choice

Jack knows his business has a problem because of an increasing number of consumer complaints received recently. He has decided how to make this problem a precise, researchable statement and should move on to:

• A) calculating reliability and validity.
• B) designing the research project.
• C) collecting data.
• D) interpreting research findings.
• E) taking corrective action.