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The company conducted a study that investigated whether the classical music while waiting for the operator's response has an effect on the irritability of customers. In this study during the week customers were randomly assigned to either a control group (who listened to the usual beeps while waiting for the operator's response) or to an experimental group (who listened to the classical music while waiting for the operator's response) . The operators during the conversation evaluated the level of irritability of the client as low, medium, and high. The company used these data to determine if there was evidence to support the claim that the mean level of irritability is higher for customers who listened to the classical music while waiting for the operator's response. For the study, answer the four key questions:
Peace
A state or period in which there is no war or any other kind of conflict, often associated with tranquility, harmony, and the absence of hostility.
Germany
A country in Central Europe, known for its influential history in science, arts, and the pivotal roles it played in both World War I and World War II.
Italy
A European country located in the heart of the Mediterranean Sea, known for its rich history, art, culture, cuisine, and contributions to science and literature.
Edmund Blunden
Edmund Blunden was an English poet, author, and critic, best known for his poetry that detailed his experiences in World War I and the English countryside.
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