When Prototyping a Service, a ____________ Prototype Might Be Offering

question 14

Multiple Choice

When prototyping a service, a ____________ prototype might be offering a simulation of how a service is performed.

• A) Wire frame
• B) Looks-like
• C) Works-like
• D) 3D
• E) b and c

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Definitions:

Information-Processing

A cognitive approach that compares the mind to a computer, focusing on how people encode, store, and retrieve information.

Cognitive Developmental

Refers to the process by which individuals acquire and evolve in their capacity to think, reason, and understand the world.

Social Learning

A theory that suggests individuals learn behaviors, norms, and values primarily through observing and imitating others within a social context.

Cognitive Processing

The mental actions or processes involved in acquiring knowledge, understanding through thought, experience, and senses.