Examlex
Which of the following are examples of process level information from the production process?
Long-Term Customer Relationships
The development and maintenance of enduring relationships between a business and its customers, leading to repeat business and loyalty.
Types of Utility
The different ways in which goods or services can provide value to consumers, including form, time, place, and possession utility.
Ideal Expectation
The highest or most perfect level of expectation that consumers hold regarding a product or service and its performance.
Minimum Tolerable Expectation
The lowest level of performance or outcome that is acceptable to stakeholders or within a certain context.
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