A Six Sigma 6σ) Approach to Quality

question 5

Multiple Choice

A six sigma 6σ) approach to quality:

• A) focuses on preventing defects by using customer feedback.
• B) means there are no more than 6 defects per million opportunities.
• C) was developed by Japanese companies in the 1950s..
• D) is very close to zero defects.
• E) has soft goals such as happier customers and employees.

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Definitions:

Cooperating

The act of working together towards a common goal or benefit, often seen in strategic partnerships between businesses or countries.

Prisoners' Dilemma

A situation in game theory where two individuals acting in their own self-interest do not produce the optimal outcome for either party.

Tit-For-Tat

A strategy in game theory where an entity responds to an action with a similar action, often seen in reciprocal altruism or in competitive contexts.

Repeated Game

A strategic situation where the same game is played numerous times, allowing participants to adjust their strategies based on past outcomes.