Deming's 14 Points Stress the Importance Of

question 8

Multiple Choice

Deming's 14 points stress the importance of:

• A) minimizing total cost with a single source.
• B) incoming inspection in quality assurance.
• C) top management in quality control.
• D) annual rating or merit systems.
• E) specialized education for high potential employees

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Definitions:

Direct Labor Hours

The cumulative hours that employees, who are engaged directly in creating products or delivering services, spend on work.

Variable Costs

Expenses that vary proportionally with the level of production or sales volume, such as raw materials and direct labor.

Responsibility Accounting

An accounting system that collects, summarizes, and reports financial information related to the responsibilities of individual managers.

Day-to-Day Decisions

These are routine decisions made by individuals or businesses on a regular basis, dealing with operational aspects rather than long-term strategic planning.