What Did Europeans Mean When They Proposed That Africans Should

question 16

Multiple Choice

What did Europeans mean when they proposed that Africans should engage in "legitimate" trade?

• A) Africans should stop using mercantilist forms of protectionism, and engage in free trade.
• B) Africans should only sell slaves to European traders who had been licensed by their home governments.
• C) Africans should begin to produce goods on an industrial scale for sale in the world market.
• D) Africans should sell raw materials instead of slaves, and buy manufactured goods from Europe.

Understand how cultural differences can affect the perception of apologies and negative messages.

Recognize the role of apologies in business communication and when they are appropriate to use.

Evaluate the impact of negative messages on customer relationships and organizational reputation.

Realize the significance of feedback reception and handling criticism constructively.

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Definitions:

Inferior

Referring to something of lower quality or rank.

Erik Erikson

A developmental psychologist famous for his theory on the psychosocial development of human beings.

Resilience

The capacity to adapt well to significant adversity and to overcome serious stress.

Dynamic

Characterized by constant change, activity, or progress, often used to describe processes or systems that are not static.