Jim and Fred Are the Only Two Cashiers Employed at a Retail

question 116

Multiple Choice

Jim and Fred are the only two cashiers employed at a retail store. Each of them works the same 40 hours per week and each can check out 30 customers per hour by manually entering the price of each product purchased into the cash register. The store owner replaces the old cash registers with new ones that automatically scan product prices into the register. With the new cash registers, Jim and Fred can each check out 60 customers per hour. Their average labor productivity as a team before the new cash registers were introduced was ________ customers per hour and ________ customers per hour after the new machines were installed.

• A)30; 60
• B)30; 120
• C)60; 120
• D)1,200; 2,400

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Definitions:

Specialization

The process of focusing on a narrow area of knowledge or skill, often to improve efficiency and effectiveness in work or study.

Accountability

The principle that employees who accept an assignment and the authority to carry it out are answerable to a superior for the outcome.