Examlex
The left side of a T- account is always the:
Service Quality
Evaluating the degree to which a provided service meets the expectations of a customer.
Service Quality
The degree to which a service meets customers' expectations, often a crucial factor in customer satisfaction and loyalty.
Service Perceptions
The customer's view and evaluation of the quality and effectiveness of a service provided.
Instrumental Support
Providing the equipment or systems needed to perform a task in a job setting.
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