You Are Asked to Help Design an Employee Assistance Program

question 16

Multiple Choice

You are asked to help design an employee assistance program as part of a prevention program. What challenges do you face?

• A) Because as many as 70% of illicit drug users work regularly, the program will have too many employees clamoring to enter it.
• B) The physical health of employees has not deteriorated seriously, so employees will not be forthcoming in entering the program.
• C) Service programs like EAPs are labor intensive, expensive, underutilized, and focus on remediation rather than prevention.
• D) Service programs like EAPs are focused on prevention rather than remediation and therefore are underutilized.

---

Definitions:

Potential Leads

Individuals or entities that might have an interest in a product or service, representing possible future sales opportunities.

Prospects Scoring

A methodology for ranking potential customers based on their likelihood to convert into actual customers.

Email

A method of exchanging digital messages over the Internet, used for both personal and professional communication.

Appointment

A prearranged meeting or engagement set between two or more parties at a specific time and location, often for professional or formal purposes.