In What Ways Can Silence Serve as Communication? Provide One

question 26

Essay

In what ways can silence serve as communication? Provide one example from the book and one from your personal experience to support your answer.

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Definitions:

Two-Factor Theory

A theory suggesting that two separate factors influence job satisfaction and dissatisfaction independently: hygiene factors and motivators.

Facial Expressions

The movements or positions of the muscles beneath the skin of the face, which convey the emotional state of an individual to observers.

Anger

A strong feeling of annoyance, displeasure, or hostility; an emotional response to perceived provocation or threat.

Surprise

An emotional state or reaction caused by an unexpected event, which can vary in intensity from mild interest to shock.