According to Bantz, When Working in Multicultural and International Groups

question 2

Multiple Choice

According to Bantz, when working in multicultural and international groups, increased attention and efforts to the following areas) is most useful.

• A) Gathering information about the multiple perspectives that will inevitably be present.
• B) Maintaining flexibility and a willingness to adapt to differing situations, issues and needs.
• C) Clearly identifying and emphasizing mutual long-term goals.
• D) All of the above.

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Definitions:

Bad News Messages

Communications that convey unfavorable or disappointing information to the receiver, requiring careful crafting to minimize negative reactions.

Prompt Delivery

Quick and efficient provision or supply of goods, services, or information.

Negative News

Information that is unfavorable or disappointing, often requiring careful delivery to minimize impact.

Element of Apology

A component of communication expressing regret or sorrow for actions or mistakes, often seeking forgiveness.