All the Following Are True Statements Regarding Using Influencing Responses

question 29

Multiple Choice

All the following are true statements regarding using influencing responses EXCEPT:

• A) rapport must be established.
• B) the helper must be able to tolerate client disapproval and agreement.
• C) the client must have a passive stance toward the helping process.
• D) the helper must first provide a safe and supportive environment.

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Definitions:

Job Dissatisfaction

A negative emotional response towards one's job due to an unmet expectation or negative aspect of the work environment.

Exit-Voice-Loyalty-Neglect

A framework describing the options employees may pursue in expressing dissatisfaction with their organization, including leaving, speaking up, remaining loyal, or reducing effort.

Job Dissatisfaction

a negative feeling about one's job that arises due to various factors such as inadequate pay, poor working conditions, or mismatch with career goals.

Affective Commitment

The emotional attachment, identification, and involvement an employee has with their organization and its goals.