A Helper Is Having Difficulty Understanding How the Client Feels

question 2

Multiple Choice

A helper is having difficulty understanding how the client feels about their current relationship due to the vague explanations the client has offered. The helper will most likely utilize__________ to make the client's message explicit.

• A) clarification
• B) paraphrase
• C) reflection
• D) summary

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Definitions:

Specific Explanation

A detailed and explicit description or clarification of a subject or concept, leaving little to no room for ambiguity or misunderstanding.

Routine Messages

Communications that are part of the normal day-to-day operations in a business or organization, often standardized and dealing with regular activities.

Business Tone

The professional and formal manner of communication used in business environments.

Sales Report

A document or record that provides detailed information about sales performance over a specific period.