Which of the Following Is a Task for a Small

question 109

Multiple Choice

Which of the following is a task for a small law firm's office manager?

• A) Establishing and overseeing filing procedures
• B) Ordering and monitoring supplies
• C) Docketing legal work undertaken by attorneys
• D) All of these choices are correct.

---

Definitions:

Empathize

To understand and share the feelings of another individual from their perspective.

Active Listening

A communication technique that involves giving full attention to the speaker, understanding their message, responding thoughtfully, and remembering the conversation.

Clarifying

The process of making intentions, expectations, or concepts clear and understandable to avoid confusion and ensure effective communication.

Nonverbal Cues

The communication of feelings, intentions, or information without the use of spoken words, through body language, facial expressions, gestures, and other physical behaviors.