MATCHING: -The Form of Ownership of Trust Property Held by the the Trustee

question 17

Multiple Choice

MATCHING:
-The form of ownership of trust property held by the trustee and giving him/her the right to control and manage the property for another's benefit

• A)legal title
• B)cestui que trust
• C)equitable title
• D)testamentary trust
• E)trust agreement
• F)principal
• G)income
• H)Restatement of the American Law of Trusts
• I)Uniform Trust Code
• J)parol evidence

Understand the role of various communication methods in enhancing customer service and CRM.

Identify customer service objectives and strategies to improve customer satisfaction and loyalty.

Understand the importance of employee empowerment in improving customer service.

Recognize the use of technology in tracking and analyzing customer behaviors and preferences.

---

Definitions:

Unsought Product

Goods or services that consumers do not normally think of buying or do not know exist until they are needed.

Cemetery Plot

A piece of land in a cemetery owned by an individual or family for the purpose of burying deceased members.

Entertainment Licensing

Involves obtaining permissions to use copyrighted material, such as music, movies, or characters, for various forms of media or merchandise.

Overexposed

In marketing, it refers to a brand or product being advertised too frequently, causing potential customers to become desensitized or annoyed.