List and Explain Five Characteristics of Challenging Customers

question 10

Essay

List and explain five characteristics of challenging customers.

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Definitions:

Congress

A legislative body of a country, particularly in the United States, responsible for making laws.

Reconstruction Acts

Legislation passed after the Civil War that outlined the process for re-admitting Southern states into the Union, while also establishing conditions for suffrage and civil rights for formerly enslaved people.

Civil Rights Act

A landmark piece of legislation in the United States that outlaws discrimination based on race, color, religion, sex, or national origin.

Congress

A national legislative body, particularly in the United States, composed of the Senate and the House of Representatives.