Which of the Following Characteristics Would Indicate the Ability to Do

question 9

Multiple Choice

Which of the following characteristics would indicate the ability to do well in a customer service call center?

• A)excellent telephone skills
• B)strong computer skills or aptitude
• C)ability to handle stress
• D)all of the above

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Definitions:

Catering

The provision of food and drink services to events, meetings, or large gatherings, often including the planning, preparation, and presentation of the menu items.

Airlines

Organizations that provide air transport services for traveling passengers and freight.

Vending Machines

Automated machines that dispense products or services when money is inserted.

Marketing Concern

An issue or area needing attention within the realm of marketing, such as consumer satisfaction, product visibility, or market competition.