Which of the Following Is a Disadvantage of Customer-Based Departmentalization

question 75

Multiple Choice

Which of the following is a disadvantage of customer-based departmentalization?

• A)There is usually more process specialization by employees.
• B)The coordination of the flow of work is decreased.
• C)Employees are less flexible to help managers.
• D)Employees may be isolated from others in their special areas of expertise.
• E)Customers who differ substantially are ill served.

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Definitions:

External Stimuli

Events or occurrences outside of an organism that influence its behavior or physiological responses.

Internal Sensations

Feelings or experiences that originate within the body, such as hunger, thirst, or pain.

Consciousness

The condition of being conscious and able to contemplate one’s own being, perceptions, cognitions, environment, and life events.

Tape-Record

To capture audio or data onto magnetic tape or digital format for storage and later playback.