Which of the Following Statements Is True of Goods-Producing Processes

question 40

Multiple Choice

Which of the following statements is true of goods-producing processes

• A) They use employees as a substitute for physical inventory.
• B) They require extensive customer participation in service creation and delivery.
• C) They require more flexibility and adaptation to special circumstances than service processes.
• D) They are mechanistic and controllable because of the lack of customer participation.

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Definitions:

Cost Performance Index

A measure used in project management to calculate the efficiency of budgeted resources by dividing the earned value by the actual cost.

RFP

RFP stands for Request for Proposal, which is a document issued by an organization to solicit proposals from potential suppliers or service providers.

Reliability

The consistency of a test, measurement, or system’s performance over time.

Capability

The ability of an entity, whether an organization, system, or individual, to achieve its objectives or perform a specific task effectively.