Which of the Following Performance Perspectives in the Balanced Scorecard

question 19

Multiple Choice

Which of the following performance perspectives in the balanced scorecard model measures the ultimate value that a business provides to its shareholders

• A) The financial perspective
• B) The internal perspective
• C) The learning perspective
• D) The customer perspective

---

Definitions:

Transact Business Electronically

The conduct of business activities through electronic means, such as the Internet or other digital platforms, rather than through physical exchanges or face-to-face.

Business Card

A small card printed with one's name, professional occupation, company position, business address, and other contact information.

E-mail Address

A unique identifier for sending and receiving electronic messages over the internet.

Download Apps

The act of obtaining and installing software applications, commonly from an online store or platform, to a computer or mobile device.