In the Context of Technology in Value Chains, Customer Relationship

question 3

Multiple Choice

In the context of technology in value chains, customer relationship management (CRM) :

• A) enables small firms to make counterfeit knock-offs of genuine products.
• B) prohibits firms from bundling goods and services together.
• C) encourages firms to produce standardized goods for all consumers to reduce manufacturing costs.
• D) exploits the vast amount of data that can be collected from consumers.

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Definitions:

Light Reactions

The phase of photosynthesis where light energy is captured and used to produce ATP and NADPH, which are then used in the Calvin cycle.

Calvin Cycle

A set of biochemical reactions that take place in the chloroplasts of photosynthetic organisms. It is a part of the process by which carbon dioxide is converted into organic compounds.

Light Reactions

The first stage of photosynthesis where solar energy is converted into chemical energy in the form of ATP and NADPH.

Stomata

Pores found on the surface of leaves and stems that facilitate gas exchange between the plant and its environment.