In the Context of Quality Function Deployment, One of the First

question 26

Multiple Choice

In the context of quality function deployment, one of the first steps to build the House of Quality is to:

• A) advertise, market, and offer the product to customers.
• B) evaluate the marketplace.
• C) identify the technical features of the design of the product.
• D) conduct prototype testing.

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Definitions:

Seligman

A psychologist best known for his research on learned helplessness, optimism, and positive psychology.

Conditioned Response

A learned reaction or response to a previously neutral stimulus that has become associated with an unconditioned stimulus.

Conditioned Stimulus

A previously neutral stimulus that, after becoming associated with an unconditioned stimulus, eventually comes to trigger a conditioned response.

Unconditioned Stimulus

A stimulus that unconditionally, naturally, and automatically triggers a response without any learning process.