In the Context of Service-Encounter Design, Giving Discounts to Employees

question 38

Multiple Choice

In the context of service-encounter design, giving discounts to employees is a form of _____.

• A) recognition
• B) guarantee
• C) assurance
• D) compensation

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Definitions:

Probability

A measure of the likelihood that a particular event will occur, often expressed as a number between 0 and 1.

Occurrence

Occurrence refers to the act or fact of happening or existing in a particular time or place.

Variables

Elements or features that can assume different values in a dataset or experiment.

Assumptions

Premises or conditions accepted as true without proof, used as a foundation for reasoning or calculations.