What Should Supervisors Avoid Saying When the Injured Worker Comes

question 7

Multiple Choice

What should supervisors avoid saying when the injured worker comes back to work?

• A)"How are you feeling today?"
• B)"So, tell me all about your occupational therapy program."
• C)"There are some changes that I would like to go over with you."
• D)"A number of your coworkers have said they will be happy to help you settle back in."

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Definitions:

Low-Context Culture

A culture where communication is explicit, messages are direct, and understanding does not heavily rely on contextual cues.

Explicit Content

Material that contains or describes graphic or detailed content, often of a sexual, violent, or sensitive nature, usually requiring age or consent restrictions.

High-Context Cultures

Cultures where communication relies heavily on implicit understanding and non-verbal cues, requiring a shared cultural background to interpret messages.

Low-Context Negotiators

Negotiators who prefer explicit, direct communication and rely less on context, background, and non-verbal cues to convey meaning.