What Question Should Be Asked When Investigating Human Factors Contributing

question 22

Multiple Choice

What question should be asked when investigating human factors contributing to an incident?

• A) What shift was being worked?
• B) Was the work being performed to standards?
• C) What personal protective equipment was being worn?
• D) What was the pace of work on the day of the incident?

---

Definitions:

Emotional Contagion

The phenomenon where one person's emotions and related behaviors directly trigger similar emotions and behaviors in other people.

Ambiguous Language

Language that lacks clarity and specificity, often leading to confusion and misunderstanding.

Nonverbal Communication

The process of conveying a message without the use of words, including body language, facial expressions, and gestures.

Jargon

Specialized language used by a particular group, profession, or culture, often difficult for outsiders to understand.