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To Understand or to Predict Behavior, the Person and His/her

question 34

Multiple Choice

To understand or to predict behavior, the person and his/her environment have to be considered as one constellation of _______factors. The person and his context, in that view, are______ variables shaping behavior.


Definitions:

Channel Richness

The ability of a communication channel to effectively convey information, including the extent to which it can handle multiple cues and facilitate rapid feedback.

Status Differences

Differences between persons of higher and lower ranks.

Communication Barriers

Any obstacle that prevents clear understanding and exchange of information between individuals or groups.

Supportive Communication Principles

A set of tools focused on joint problem solving.

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