In the Context of the Net Promoter Score (NPS), Scores

question 10

Multiple Choice

In the context of the net promoter score (NPS) , scores of 7 or 8 are associated with__________, customers who are satisfied but may switch to competitors.

• A) detractors
• B) passives
• C) promoters
• D) proponents

---

Definitions:

Insulin Levels

The concentration of insulin in the bloodstream, which is central in regulating carbohydrate and fat metabolism in the body.

Lateral Hypothalamus

An area of the brain that plays a critical role in the control of appetite and behavior related to food intake.

Glucagon Levels

The concentration of glucagon, a hormone important in glucose metabolism, in the bloodstream.

Insulin Levels

The concentration of insulin, a hormone essential for glucose metabolism, in the bloodstream.