Any Activity, Material, or Operation That Does Not Add Value

question 18

True/False

Any activity, material, or operation that does not add value in an organization is considered waste.

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Definitions:

Persuasive Communication

The art of using language, imagery, and other modes of expression to influence people's attitudes, beliefs, or actions.

Rational Analysis

The process of using logical and critical thinking to evaluate information and arguments.

Recency Effect

The tendency to remember and give greater importance to the most recently presented information or experiences when recalling a list or sequence.

Actor-Observer Effect

A cognitive bias in which people attribute their own actions to external factors while attributing others’ actions to their personal traits or dispositions.