Alignment Actions Are Behaviors People Use to Resolve Discrepancies Between

question 4

Multiple Choice

Alignment actions are behaviors people use to resolve discrepancies between someone's behavior and cultural norms. Which type of alignment action is illustrated in the following interaction between two co-workers?
Ben: What do you think of the new person that was hired here?
Sarah: Well, I don't have much to base it on yet, but I would say she
Is not as competent as she should be for this job.

• A) account
• B) apology
• C) justification
• D) disclaimer
• E) conversational repair

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Definitions:

Cushion

A protective layer or material used to prevent damage from impacts or to provide comfort.

Forward Look

An outlook or consideration for future events, trends, or possibilities, often used in planning or forecasting.

Good Wishes

Expressions of hope for someone's well-being, happiness, or success.

Freebies

Items given away at no charge, often for promotional purposes.