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Custom Leather (Scenario) Lamia Has Been Hired as a Consultant for XYZ Consulting

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Custom Leather (Scenario)
Lamia has been hired as a consultant for XYZ Consulting. Her first assignment is to work with one of XYZ's newest clients, Custom Leather, Inc., a manufacturer of high-end leather furniture. Custom Leather was founded over a decade ago with the idea that great looking, comfortable leather furniture could be custom made and delivered to customers in 30 days. Traditionally, retailers stock leather sofas to satisfy the desire to receive new furniture fast limiting the choice of colors and style for the consumer. In stark contrast, Custom Leather offers 13 different styles in over 70 different colors from rich, deep browns to bright, sunflower; sleek, silver grays and bright, ruby red through a select group of retail outlets. Each piece is built to the customer's individual requirements and is shipped within 2-3 weeks. However, the emergence of a new manufacturing technology has enabled a few, traditionally mass-production competitors to offer greater customization, minimizing some of Custom Leather's competitive advantage. As a result, Custom Leather is considering sweeping changes to current work processes and organizational structure.
-Many of Custom Leather's 75 employees are highly skilled and experienced artisans. Many long-time employees are stockholders and all participate in the profit sharing plan. While there is division of labor, the jobs most floor employees perform are not highly standardized. Management has found that employees take great pride in their craft, and thus they require minimal formal rules and little direct supervision. These traits are most typical of a(n) ________ organization.

Definitions:

Larger Font Size

The use of bigger text characters in written material to enhance readability or attract attention.

Single-Spaced Text

Text formatting where there is no extra space between lines, each line of text follows directly beneath the previous one.

Main Headings

The primary and most prominent titles in a written document, designed to signal the beginning of major sections and summarize their content.

Capitalize

To take advantage of a situation or to generate financial profit, or in accounting, to record an expense as an asset.