To a Degree, an Organization's Commitment to Quality and Continuous

question 11

Multiple Choice

To a degree, an organization's commitment to quality and continuous improvement can differentiate it from competitors, but constant improvement and reliability of an organization's products and/or services may result in a competitive advantage that is ________.

• A) uncertain
• B) weighted
• C) sustainable
• D) conservative

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Definitions:

Overly Optimistic

Describes an excessively positive outlook on situations, often disregarding potential risks or negative outcomes.

Over-Confidence

A cognitive bias where an individual's belief in their own abilities or the prospects of a situation are excessively optimistic beyond what evidence supports.

Regret Aversion

A psychological effect where individuals avoid making decisions that could result in action-based regret, affecting investment choices and risk-taking behaviors.