To Increase Customer Responsiveness, Organizations Should Hire Employees Who Are

question 100

True/False

To increase customer responsiveness, organizations should hire employees who are outgoing and friendly.

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Definitions:

External Supply

Refers to the availability of resources or inputs, such as labor or materials, from outside an organization that are essential for its operations.

Retraining Employees

Involves updating the skills of employees to keep them efficient in their current jobs or prepare them for new roles within the organization.

Working Conditions

The environment, terms, and circumstances under which employees work.

Internal Supply

The source of talent within an organization that can be utilized to fill open positions or roles through promotions or internal transfers.