________ Is the Generic Term Used to Describe the Quality

question 83

Multiple Choice

________ is the generic term used to describe the quality revolution that swept through both the business and public sectors during the 1980s and 1990s.

• A) Partial quality management
• B) Hyper quality management
• C) Ethno quality management
• D) Total quality management

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Definitions:

Global Presence

The extent to which a company or brand operates in multiple countries around the world and is recognized and available across international markets.

Few Volunteers

A situation where there is a shortage of individuals willing to offer their time and services for a cause or organization without financial compensation.

Nonprofit Organizations

Entities that operate for a collective, public or social benefit, rather than to generate profit for owners or investors.

Public Relations

The strategic management of relationships and communication between an organization and its various publics to build, maintain, and manage a positive image.