One Outcome of the Hawthorne Studies Could Be Described by Which

question 14

Multiple Choice

One outcome of the Hawthorne Studies could be described by which of the following statements?

• A) Social norms or group standards are the key determinants of individual work behavior.
• B) Behavior and employee sentiments are inversely related.
• C) Money is more important than the group with regards to individual productivity.
• D) Security is relatively unimportant.

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Definitions:

Cognitive Dissonance

The psychological discomfort experienced when holding two or more conflicting beliefs, ideas, or values at the same time.

Displays

Gestures that are used like nonverbal punctuation marks, such as pounding your fist on the table.

Facial Expressions

The movements or positions of the face that convey emotions, intentions, or reactions, serving as a powerful form of nonverbal communication.

Grapevine

A network within the informal organization that communicates incomplete, but usually somewhat accurate information.