The Human Side (Scenario)

question 11

Multiple Choice

The Human Side (Scenario)
As an engineer, Rami was trained to understand the roles of machinery and hardware in enhancing organizational productivity. However, Rami was promoted to a managerial position where his duties included supervising a department of 34 people and leading them toward completion of a new project. Ever the perfectionist, Rami decided to enhance his understanding of the human side of business management by reading a history text on the organizational behavior approach.
-Rami read that ________ was an early social reformer who is remembered most for his/her courage and commitment to improving the working conditions of laborers.

• A) Chester Barnard
• B) Mary Parker Follett
• C) Hugo Munsterberg
• D) Robert Owen

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Definitions:

Cost Center

A cost center is a division or department within an organization that does not directly add profit but incurs costs, such as HR or customer service.

Revenue Authority

The government agency responsible for tax collection and the enforcement of tax laws.

Cost Center

A department or unit within a business that does not directly generate revenue, but incurs costs for the company, typically evaluated on its cost efficiency.

Department Manager

An individual responsible for overseeing a specific department within a company and managing its resources and staff.