Jamal and Joumana (Scenario)

question 124

Multiple Choice

Jamal and Joumana (Scenario)
Jamal and Joumana are both managers at a medium-sized medical supply firm. Jamal emphasizes to his people that the work must be done, regardless of circumstances, and encourages his employees to meet their sales quotas. He is generally liked, but because sales are unstructured, sometimes his employees resent his rather heavy-handed approach. Joumana has tried hard to build a good rapport with her employees and knows each of their families. She encourages her employees to work hard, but to be certain to take time for themselves and their families.
-Which of the following would be assumed by Fiedler's contingency model about the leadership styles of Jamal and Joumana?

• A) The leadership styles are fixed, regardless of the situation.
• B) The leadership styles can be adjusted to fit the situation.
• C) The leadership styles can be changed with appropriate training.
• D) Jamal's style is well suited for unstructured tasks.

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Definitions:

Annual Interest

The total amount of interest payable or receivable over one year, depending on whether the context is savings, investment, or a loan.

Credit

An accounting entry that increases liabilities and equity, or decreases an asset or expense account, representing the opposite of a debit.

Sales Discounts

Reductions from the listed or invoice price of goods or services provided to customers, often used as an incentive for early payment.

Accounts Receivable

Funds that customers owe a company for products supplied or services rendered but have not yet been paid for.