Jamal and Joumana (Scenario)

question 77

Multiple Choice

Jamal and Joumana (Scenario)
Jamal and Joumana are both managers at a medium-sized medical supply firm. Jamal emphasizes to his people that the work must be done, regardless of circumstances, and encourages his employees to meet their sales quotas. He is generally liked, but because sales are unstructured, sometimes his employees resent his rather heavy-handed approach. Joumana has tried hard to build a good rapport with her employees and knows each of their families. She encourages her employees to work hard, but to be certain to take time for themselves and their families.
-Fiedler would expect that the best leadership style was a function of ________.

• A) formal authority, production process, and personality of employees
• B) leader-member relations, task structure, and position power
• C) chain of command, relationships, and power
• D) type of organization, personality of leader, and education of employees

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Definitions:

Training Program

A structured course of activities designed to enhance skills, knowledge, and competency in a particular area.

Analyze Needs

The process of identifying and evaluating requirements or gaps in a system, process, or organization to enhance performance or outcomes.

Press Conference

A media event in which newsmakers invite journalists to hear them speak and, typically, ask questions.

Workplace Harassment

Inappropriate conduct or behavior in a work environment that creates an intimidating, hostile, or offensive workplace.