Zeina's Subordinates (Scenario) Zeina Wants to Understand What Her Subordinates Think About Their

question 88

Multiple Choice

Zeina's Subordinates (Scenario)
Zeina wants to understand what her subordinates think about their jobs, as these employees are unmotivated.
-In the end, the employees decide to work harder, and Zeina is allowed to give them a raise of 2 percent. Several of the employees feel the raise was too small. This reinforced their feeling that the company will never pay them based on the value they add to the company. This idea refers to ________.

• A) instrumentality
• B) expectancy
• C) valence
• D) reinforcement

---

Definitions:

Collective Bargaining

A process where employers and representatives of employees negotiate terms of employment, including wages, hours, and working conditions.

Base Wages

The initial or minimum amount paid to an employee for their services, excluding any additional benefits, bonuses, or overtime.

Landrum-Griffin Act

A 1959 United States federal law that regulates labor unions' internal affairs and their officials' relationships with employers.

Labor-Management Reporting

The process and documentation of interactions and negotiations between labor unions and management, including the outcomes of collective bargaining.