Maya - Communications Expert (Scenario)

question 106

Multiple Choice

Maya - Communications Expert (Scenario)
Maya works as the human resource manager for Horizon Software, Inc., a software development firm that focuses on the development and implementation of customized JAVA- based applications for big companies. Unfortunately, the past few months have been challenging because employees have become upset due to the lack of communication among company managers. Maya decided that it was imperative to conduct an organizational communication workshop for these managers.
-Samir, a company manager attending the communication workshop, asked Maya to clarify the various elements of the communication process. Maya replied that elements of the communication process include the________ .

• A) facts
• B) sender
• C) manipulation
• D) control factors

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Definitions:

Financial Wisdom

The knowledge and understanding necessary for making prudent financial decisions, encompassing personal finance, investing, budgeting, and saving strategies.

Representativeness Heuristic

A cognitive shortcut used in decision-making, where the likelihood of an event is judged by how much it resembles existing stereotypes.

Affect Heuristic

The reliance on instinct instead of analysis in making decisions.

Endowment Effect

A cognitive bias in which individuals value an owned object higher than its market value, simply because they own it.