Flow of Communication (Scenario)

question 70

Multiple Choice

Flow of communication (Scenario)
Recently the employees of Sama Enterprises, Inc., received a letter from the vice president of operations explaining that a new production facility would be built in Alexandria. It was also stated that about one-fourth of the employees from the current Alexandria facility would be transferred to the new facility and if employees wanted to volunteer for the transfer, they could do so by going to the human resource office and filling out a request form. Sami, a production supervisor, first went to Fadia, the purchasing manager, who had already volunteered to transfer, to discuss with her the possibility of becoming her inventory control supervisor at the new facility. Fadia told Sami that Rana, the current inventory control supervisor, would not be transferring and that she would consider his request.
-The letter from the vice president to the employees is an example of which type of organizational communication?

• A) informal
• B) horizontal
• C) lateral
• D) formal

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Definitions:

Ethical Business Conduct

The practice of conducting business in a manner that is morally right, honors principles of fairness and integrity, and respects the rights of all stakeholders.

Franchisee Bill of Rights

A set of principles intended to protect the interests and rights of franchisees in their relationship with franchisors.

Franchisee's Business

A business operation that a franchisee runs under the branding and operational model provided by a franchisor in exchange for fees and adherence to franchise guidelines.

Entire Unit

Refers to the whole part or entirety of something, often used in the context of living spaces or machinery.