________ Is a Performance Measure of Both Efficiency and Effectiveness

question 16

Multiple Choice

________ is a performance measure of both efficiency and effectiveness of employees.

• A) Job satisfaction
• B) Turnover
• C) Organizational citizenship behavior
• D) Employee productivity

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Definitions:

Peer Pressure

The influence exerted by a peer group, encouraging individuals to change their attitudes, values, or behaviors to conform to group norms.

Participation

The active involvement of individuals or groups in decision-making processes or activities that affect them.

Self-Efficacy

An individual's belief in their own ability to complete tasks and reach goals, influencing their approach to challenges and perseverance.

Goal Difficulty

The extent to which a goal is challenging and requires effort to achieve, with more difficult goals often leading to higher motivation and performance.