What Can Managers Do to Deal with Workplace Misbehavior

question 30

Multiple Choice

What can managers do to deal with workplace misbehavior?

• A) pretend misbehaviors don't exist
• B) ignore negative behaviors
• C) screen potential employees for certain personality traits
• D) pay no attention to employee attitudes

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Definitions:

Cognitive Appraisal

The process by which an individual evaluates and interprets a situation or stimulus to determine its significance for his or her well-being.

Zajonc

A psychologist known for his work in social and cognitive processes and specifically for his theories on social facilitation and the mere exposure effect.

Lazarus

Refers to Richard Lazarus, a psychologist known for his theory on stress and emotion focusing on cognitive appraisal.

Emotional Reactions

Responses driven by one's feelings to certain stimuli or situations, involving physiological, behavioral, and cognitive aspects.