The Unhappy Employee (Scenario)

question 45

Multiple Choice

The Unhappy Employee (Scenario)
Mariam is not happy in her current employment. Her job requires that she attempt to sell some products that she feels are inferior to other products in her product line. Mariam has a quota that requires that she sell both high- and low-quality products before she can receive her commission. In her opinion, the lower quality products are overpriced.
-Mariam can be expected to ________ the dissonance that she feels.

• A) reduce
• B) accept
• C) reject
• D) increase

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Definitions:

Acquisition

The process by which one company purchases most or all of another company's shares to gain control of that company.

PR Decisions

Strategic choices made in the field of public relations to manage the perception of an organization or individual by its publics.

Employee Engagement

The emotional commitment an employee has to their organization and its goals, leading to higher performance levels.

Employee Advocacy

The promotion of a company or brand by its employees, who share their support for their company's brand, products, or services in their personal social media networks.